Is My Modem Caller ID Capable?
If your modem manual or box does not indicate that your modem is caller id capable, or
you want to manually test your modem for caller id compatibility, please perform the
- Use the HyperTerminal Program in Windows 95/98 by clicking on Start > Programs >
Accessories > Communications > HyperTerminal.
- Click on Hyperterm.exe
- Type in "Test Caller ID" for the name of the new connection.
- Change the Connect using: to "Direct to Comx" where x is the com port that
your modem is attached to and click OK.
- Click OK again on the Port Settings screen.
- Type in ATZ to reset your modem and it should respond with "OK".
- To test you modem to see what the appropriate caller id string is, type each of the
following strings followed by <Enter> until your modem responds with an
"OK". If you get an "ERROR" response, that means that this is not the
correct string for your modem and you should try the next one.
- This last string may be required for some voice modems even if AT#CID=1 gives an OK
- Once you get the "OK" response from your modem, have someone call you and
watch the terminal screen.
- If Caller ID is working, you will see the work RING on the terminal screen followed by
one or more additional lines of data. Here is what my screen looks like after I do this
DATE = 1115
TIME = 0845
NAME = TANNER NORMAN
NMBR = 6029249410
Don't worry about the specific format since there are many different format. Just make
sure there is some data between the first and second RING shown that could be interpreted
as the date, time, phone number or name (if you have the name service).
If Caller ID is not working, you will only see the word RING for each incoming ring. If
this is the case try another one of the suggested caller id strings and try again.
If you are getting data between the first and second ring and my program does not
recognize the data, please copy and paste it to me in an E-mail and I will add this format to my
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